Cyber Claims Hub

A threat actor has hacked into your business email account and sends emails pretending to be you.  

After locking or stealing data, the threat actor leaves a message asking for money - usually in cryptocurrency - in exchange for unlocking files or keeping stolen data private. Usually the threat actor will threaten to post the data on the dark web unless their demands are met.

When businesses or their employees either intentionally or accidentally provide unauthorised or accidental access to someone's personal information OR disclose, alter, lose or destroy someone's personal information.  Note a privacy breach also occurs when someone is unable to access their personal information due to, for example, their account being hacked. 

If your IT systems are attacked, your staff may be unable to work and your customers unable to transact with you. We cover your loss of profit resulting from this.

From hacked personal information to accidentally emailing confidential information, your cyber policy covers claims by your customers and others for breaches of their privacy and the release of confidential information. It also covers social media risks, such as defamation.

A threat actor breaks into a computer or network, locks the files by scrambling them so that they can’t be opened without the encryption key.