A responsive claims service supported by high quality service providers.
Claims must be notified in writing. Once you have completed the form, send it to your insurance broker or agent, who will notify us of the claim. If it's urgent, the claim can be notified without a completed notification form, provided we have sufficient details. We will, however, need a completed form as soon as is practicable, as it contains important declarations.
There are two options to report a cyber incident, phone or email.
These are monitored 24/7/365.
Toll Free Number: 1-800-984-283
Our aim is simple – to resolve the claim that has been made against you. We have developed service standards to ensure that the claims service is simple to follow, achieves timely resolution and keeps you informed of progress and involved throughout the claim.